I'm not one to typically post a review, but after our recent experience with American Home Improvement and specifically our project manager Neev Kugel, I felt obliged to comment on their phenomenal work. We contracted them to remodel our kitchen as well as re-do the flooring in adjacent rooms and other related improvements. I was extremely impressed by how professional Neev and the whole operation was from start to finish. Outside of knowing we wanted to update our kitchen, my husband and I really didn't have a clear vision on exactly how we wanted it to look. We essentially put our faith and trust in Neev to deliver an end product that we would love and he didn't disappoint. At the start of the project, Neev brought in designers who were very knowledgeable, creative and receptive to our ideas to help create a contemporary and elegant design that both my husband and I loved. From there, Neev developed the project plan and timeline that was consistent with the original estimate.
Throughout the entire process, Neev was very communicative and would always clearly outline next steps so we knew what to expect. This made the process much smoother and reduced the typical frustration that can come with remodels because we always knew the status of the work.
Now this is not to say the project was completed without any snags. As with any project, there were surprises that came up. However, Neev always worked with us to explain the issue, outline our options, and would work with us to make sure we were happy with the final outcome. All of the workers brought into our home showed the same level of professionalism and quality craftsmanship. Most importantly, the final outcome of the remodel was outstanding. Not only was everything completed on-time and on-budget, but it turned out absolutely stunning exceeding our expectations. And as they say, the devil is in the details, and it was the details where the quality of the work came through. It was clear that they do not cut corners. The quality of the work was beyond reproach.
In terms of price, we didn't do much comparison shopping before going with AHI. Neev impressed us when we initially brought him in so we didn't get other bids for the project. I can say anecdotally the price was very comparable to what some of our other friends paid for similar work. And most importantly the price originally agreed to is was we ultimately paid, which is very important to me. No bait and switch.
All in all, I would highly recommend Neev and AHI if considering a home improvement project.